We are very pleased with the service performance from our agency and our insurance carriers, West Bend and Argent. The level of service from each has been exceptional, and in most cases, exceeded our expectations. The workers’ comp seminar presented by Argent’s loss control rep was outstanding. We also received timely and helpful consulting on our Arc Flash Risk Management Program from one of Argent’s loss control managers. These valued services are greatly appreciated and validate your promise and commitment to providing outstanding service. All of this has made my job so much easier, for which I thank all of you. Keep up the great work, folks!.
Christopher A. Butler, General Counsel
Business owners are dealing with an ever-growing list of obstacles to profitability. By putting a team of people in place to work with their policyholders, Argent provides all of the essential elements an employer needs to prevent workplace injuries or minimize their cost should injuries occur. I want my clients to engage with their insurance company to improve their results. For those businesses that agree with that approach, Argent’s team is an excellent fit.
Molyneaux Insurance Agency
The current marketplace has led to many insurance carriers changing their mix of business, resulting in the non-renewal of good accounts simply because they have fallen out of favor with management’s desired class of business. Services have been reduced in some cases, and decision making has become increasingly automated. I appreciate working with Argent because I get to deal with talented people who have been given the authority to make decisions. There is a consistent vision, but also flexibility to consider a superior risk that may not fit the company’s traditional constraints. The company has committed not only to quality underwriting, but also to loss control and claims. It’s a company I enjoy doing business with.
Rich Niestrom, ARM
Security Insurance Services
New Berlin, WI
Employers no longer purchase workers’ comp insurance as if it was a commodity with no way to control their costs. Informed employers throughout the Midwest have chosen Argent, a proven solution for controlling their employee injuries and workers’ comp costs. My clients seek a partner who has a proven record of reducing employee injuries and premium costs. In all cases, Argent has proven itself to be “the solution and the strategy” employers have been looking for.
Historically, the word “Argent” was defined as “a trace of silver,” a perfect fit with West Bend’s Silver Lining. However, my clients define Argent as “a devoted partner who provides 1.) hands-on training all the way to the employer’s front line, 2.) a risk manager who has a name, 3.) team members assigned specifically to their operation, and 4.) a partnership based on the strategy “together …we can do better!"
Independent Insurance Services
Our agency has been rewarded by working with the team at Argent because their expertise and specialization in workers’ compensation allows them to insure both large and tough-to-place clients who are committed to managing their workers' compensation risk. From a partnership perspective, Argent gives us an option to write a more diverse business class than what we used to produce with West Bend. This brings tremendous value to M3 in that we are able to utilize the Argent resources while still continuing to partner with a well established key business partner like West Bend.
Michael E. Victorson
M3 Insurance Solutions for Business