Workers’ Compensation Claims

One of our primary goals is to help you contain the cost of employee injuries and drive your insurance costs down. By doing so, our three organizations — you, your insurance agent, and Argent — will exercise the highest degree of control to positively impact your experience modification. Here’s how…

Your Argent claim representative will contact you, your employee, and the medical provider within 24 hours of receiving a claim. Our investigation includes, but is not limited to:

recorded statements of employees and witnesses;
requests for past and present medical records, job descriptions, or job work videos;
independent medical evaluations; and
other investigative services when necessary.

Your claim representative will consult with you immediately about the availability and importance of a prompt return to work. Each week our claims team, which includes a registered nurse, reviews workplace injuries. Even if a claim is denied, we’ll continue to manage the ongoing medical treatment and disability in order to insure a positive outcome to the claim. Our goal is to get your employees healthy and back to work as soon as possible.